Affordable Connectivity Program (ACP)

NOTICE: The Affordable Connectivity Program will stop accepting new applications and enrollments on February 7, 2024. Consumers must be approved and enrolled with a service provider 11:59 p.m. ET on February 7 to receive the ACP benefit. Learn more at

Problem Statement:

During the Covid-19 pandemic, the need for accessible and efficient internet service was made prominent as schools transitioned from teaching in a classroom to virtual learning. To address the need, congress passed the Emergency Broadband Benefit (EBB). This program was later replaced by the Affordable Connectivity Program (ACP) which aims to provide affordable internet to low-income families around the country.

ACP Provides:

  • Up to a $30 monthly discount on internet services for eligible households
  • Up to a $75 monthly discount on internet services for households living on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop desktop computer, or tablet purchased through a participating provider (The one-time discount requires a consumer co-payment of more than $10 and less than $50)

Eligibility: (Only need one to qualify)

  • Received a Federal Pell Grant during the current award year
  • Participates in a federal program such as:
    • Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools.
    • SNAP (Food Stamps)
    • Medicaid (Medi-cal)
    • Federal Housing Assistance, including:
      • Housing Choice Voucher (HCV) Program (Section 8 Vouchers)
      • Project-Based Rental Assistance (PBRA)/Section 202/ Section 811
      • Public Housing
      • Affordable Housing Programs for American Indians, Alaska Natives or Native Hawaiians
    • Supplemental Security Income (SSI)
    • WIC
    • Veterans Pension or Survivor Benefits
  • Participates in one of these assistance programs and lives on Qualifying Tribal lands:
    • Bureau of Indian Affairs General Assistance
    • Tribal TANF
    • Food Distribution Program on Indian Reservations
    • Tribal Head Start (income based)
  • Household income is at or below 200% of Federal Poverty Guidelines

How to apply?

  1. Complete an application for ACP online, through mail, or by contacting your internet service provider.
  2. Once you receive your discount code, contact a participating internet service provider and provide them the discount code for your account.

For assistance applying to ACP, you can stop by our office during drop-in hours Monday, Tuesday, and Friday from 9:00A.M. to 4:00P.M or call our main desk at (707)544-6911 to schedule an appointment.

Additional places to receive assistance:

  • Community Connections with a participating Sonoma County Libraries
    • 2nd Mondays of the month from 10:00A.M. to 12:30P.M. at the Northwest Santa Rosa Library, 150 Coddingtown Center Santa Rosa, CA 95401
    • 2nd Fridays of the month from 1:00A.M. to 3:30P.M. at the Central Santa Rosa Library,  211 E St, Santa Rosa, CA 95404
  • WIC Farmers Market
    • Every Thursday from 9:00A.M. – 12:00P.M. in July and August at the Santa Rosa WIC main office 1450 Guerneville Road, Santa Rosa

To speak directly with the ACP program coordinator, contact Monica Macias by phone (707) 535-3349 ext. 20405 or by email at

Or call us at 707-544-6911 for more information and assistance applying.